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Download the Drivva app, create an account, enter your pickup location and preferred booking type (hourly, half-day, or full-day), and confirm your booking. A verified driver will be matched to you within minutes.

Every driver undergoes a comprehensive background check, driving license verification, criminal record check, and professional reference verification before being approved. We also conduct ongoing quality reviews based on rider ratings and feedback.

Yes — that's exactly what Drivva is designed for. Our drivers come to you, drive your car, and return your vehicle to you at the end of the booking. This is our core service offering.

You can rate your experience in the app after every booking. If you have a serious concern, contact our support team immediately via WhatsApp or email. We take every complaint seriously and investigate all issues.

All bookings on the Drivva platform are covered under Drivva's driver protection policy during active trips. We recommend riders ensure their own vehicle insurance is current. Contact us for full coverage details.

Drivva accepts payment via bank card, bank transfer, and USSD. All payments are processed securely through our platform. Cash payments are not accepted on the app.